My Griffin Technology RoadTrip has been acting strangely straight out of the package. It works fine when using the default iPod function on my iPhone, but once I use a 3rd party app it quits broadcasting (and picks up broadcasting again once I switch back to iPod). Very strange and not easy to reproduce, supposedly.
I sent an email to @griffintech explaining the issue and they asked me to try some tests. This was back in February. Then I broke my shoulder and I wasn't able (nor feeling up for it) to try the tests. A few days ago, I tried and was still unsuccessful to get a proper broadcast for e.g. streaming radio using 3rd party apps.
So I emailed @griffintech support again and they will send me a new RoadTrip! I didn't need to return my current RoadTrip until the new one was tested. Oh, and I'm not US based either, so that makes the service an extra A+ worthy.
Great products, but even more important great service! :-)